Records of correspondence will be kept securely
We may collect statistical data such as your IP address, operating system and browser type to gather information about how people use our site. We do not collect or store any personal information in our website analytics.
This information can identify customer behaviour such as how long each page is visited and where a customer came from and went to as well as for showing you relevent marketing material.
We do not sell or disclose your data to any third parties without your prior written consent.
We do provide our lodge owners with the following details:
Where requested by owners we may also provide them with:
At the time of booking you have the option to subscribe or not to our newsletter.
You will also be sent a further initial email to confirm that you do wish to be contacted in this way.
There is an option to opt out of this subscription at the bottom of every newsletter.
To receive our newsletter we only require your email address. This data will be retained on a secure database. If you opt out of the subscription it will be deleted.
From time to time we may run a competition either via our website, newsletter and/or social media. When you enter a competition we may collect your name, email address and postal address. This will be kept securely and will only be used in conjunction with the competition and deleted afterwards.
The Payment Service Provider we use is Sage Pay who fully comply with the Payment Card Industry Data Security Standard (PCI DSS). Sage Pay is a fully approved Level 1 payment services provider – the highest level of compliance.
Handpicked Lodges does not hold any credit/debit card information or any other financial information provided by you.